Office 365

What is Microsoft Office 365 for business?

Office 365 for Business comprises two service offerings in three neat packages:

  • Offering No.1: Microsoft Office Packages
  • Offering No.2: Enterprise Email (Hosted Exchange)

Why Microsoft Office 365 instead of Standard Packages and Onsite Exchange?

The biggest issues surrounding the purchase of a standard Microsoft Office Package include:

  • Capex is very high
  • Software becomes outdated after only 2 years or less
  • Software cannot be returned if an employee is let go

The biggest issues surrounding the purchase of and running of an Onsite Exchange include:

  • Capex is extremely high as Hardware and Software needs to be purchased
  • Software becomes outdated after only 2 years or less
  • Software cannot be returned if an employee is let go
  • Management fees are high as specialised technicians are required to manage the system

Why choose Office 365 from a Vendor instead of Microsoft Direct?

A company can purchase the service directly from Microsoft but the following challenges are faced:

  • Microsoft in South Africa cannot generate a VAT invoice
    • Even though the price is the same, a local vendor works out to be 14% cheaper
  • Microsoft Support is International and as a result:
    • Accents are difficult to understand
    • Telephone Call Quality is poor
    • Call Centre Management is built around big business needs
  • DBS Technology manages the First Line Support
    • DBS Technology Support is local and centered around the SME market
    • Remote Support is included so there is no need to worry about languange barriers
    • Should it be required, DBS Technology can send technicians to manage installations and rollouts as well as support calls

Enterprise Email

Services Included:

Yammer Skype Sharepoint OneDrive Microsoft Exchange

Request a Formal Quotation or Meeting:

Your Name (required)

Your Email (required)

Your Telephone Number