Managed Desktop and Server Support

Managed Desktop and Server Support provides consistent and reliable end user support to your core business activities. These services focus on the end user and their experience to minimize the loss of work time due to PC hardware and/or system software problems.

 

Managed Desktop & Server Support

Service Level Options available: (DBSTECH EVERGREEN)

 

2 Hour Onsite support per month

Managed real time helpdesk system

4 Hour Contractual MTTR (Mean Time to Respond)

Unlimited Telephonic and Remote support

 

4 Hour Onsite support per month

Managed real time helpdesk system

4 hour Contractual MTTR (Mean time to responded)

Unlimited Telephonic and Remote support

 

Bespoke support options to fit your requirements

 

Per Callout based support

Managed Desktop and Server Support